Frequently Asked Questions

Less than 10 minutes! Simply answer a few questions about your home (square footage, age, HVAC type, etc.) and we’ll create a personalized maintenance schedule. You can adjust any task or add custom ones in seconds. Most users complete setup during their first coffee break.

Yes, absolutely! There are no contracts or commitments. You can cancel your subscription at any time from your account settings. If you cancel, you’ll retain access until the end of your current billing period. The Free plan is always available if you want to downgrade instead of canceling.

Your data is always yours. If you cancel, your account is deactivated but all your data remains safely stored for 90 days. You can reactivate anytime during this period and pick up right where you left off. After 90 days, you’ll receive an email reminder before any data is permanently deleted. You can also export all your data (tasks, inventory, documents) at any time.

TaskDwell is a progressive web app (PWA). Add it to your home screen from any mobile browser for an app-like experience.

TaskDwell analyzes your property profile — age, climate zone, features, maintenance history — and surfaces what needs attention. Findings include sourced reasoning, urgency ranking, and cost-of-inaction estimates. New findings are generated weekly.

Anything about your property. Snap a photo of something broken, describe a noise or smell, ask about repair costs. The AI provides guidance and always recommends a professional for gas, electrical, and structural concerns.

No. TaskDwell provides guidance and prioritization, but always recommends licensed professionals for serious issues. The AI helps you know when to call a pro and what to ask them.

Homeowner covers your primary residence (1 property) with proactive findings, diagnostic chat, and the full inventory and calendar stack. Investor covers up to 10 properties with portfolio comparison, AI tax classification (Schedule E), and per-property cost tracking — built for small landlords and real estate investors.

Yes, 30-day money-back guarantee on all paid plans. See our refund policy.

Yes, you can switch from monthly to annual billing at any time to save money. When switching from annual to monthly, the change takes effect at your next renewal date.

You keep access to the Starter plan (free forever). Your data is preserved. You can upgrade anytime.

Absolutely. We use bank-level 256-bit encryption for all data in transit and at rest. Authentication is powered by Clerk, a trusted enterprise security platform. We never share your data with third parties, and all payment processing is handled securely through Stripe. Your documents and photos are stored in encrypted cloud storage with redundant backups.

Yes! TaskDwell works with Google Calendar, Apple Calendar, Outlook, and any other calendar app that supports ICS feeds. Simply copy your unique calendar link from settings and subscribe to it in your preferred calendar app. Tasks sync automatically, and you’ll get reminders 3 days and 1 day before each task is due — right in your existing calendar workflow.

Yes. Starter covers 1 property. Homeowner covers your primary residence (1 property). Investor covers up to 10 properties with portfolio comparison, Schedule E categorization, and per-property cost tracking. Each property has its own maintenance schedule, inventory, and calendar feed. Enterprise for 11+ properties.